Comando para instalar clave de plesk desde consola de Linux, como root, donde el número de licencia es: "A00300-bbb-xxxxx-aaaaa-xxxxx":
Root@xxxxserver:~#
plesk bin license -i A00300-bbb-xxxxx-aaaaa-xxxxx
[2025-07-19 02:18:55.545] 6579:687ae430552ce ERR [panel] KA Request Failure code: 2 Network failure
[2025-07-19 02:18:55.545] 6579:687ae430552ce ERR [panel] KA Request Failure desc: cURL cannot communicate with license server
id-00.kaid.plesk.com:443/ (): Timeout was reached(28)
CURL cannot communicate with license server
id-00.kaid.plesk.com:443/ (): Couldn't resolve host name(6)
[2025-07-19 02:18:55.545] 6579:687ae430552ce ERR [panel] KA Request Failure additional information: cURL verbose output:
* Host id-00.kaid.plesk.com:443 was resolved.
* IPv6: (none)
* IPv4: 91.204.25.7, 91.204.25.5, 195.214.233.81, 195.214.233.82, 195.214.233.80, 91.204.25.6
* Trying 91.204.25.7:443...
* ipv4 connect timeout after 29993ms, move on!
* Trying 91.204.25.5:443...
* ipv4 connect timeout after 14995ms, move on!
* Trying 195.214.233.81:443...
* ipv4 connect timeout after 7497ms, move on!
* Trying 195.214.233.82:443...
* ipv4 connect timeout after 3748ms, move on!
* Trying 195.214.233.80:443...
* ipv4 connect timeout after 1873ms, move on!
* Trying 91.204.25.6:443...
* ipv4 connect timeout after 1871ms, move on!
* Failed to connect to id-00.kaid.plesk.com port 443 after 60002 ms: Timeout was reached
* Closing connection
CURL verbose output:
* Could not resolve host: id-00.kaid.plesk.com
* Closing connection
Could not update the license. Make sure that connections to the license server ka.plesk.com on TCP port 443 are not blocked. To fix the issue, follow the instructions described in KB
support.plesk.com/ ...8137260695.
Exit status 1
Comprobamos que el servidor resuelve la dirección bien:
Root@xxxxserver:~#
nslookup id-00.kaid.plesk.com
Server: 2001:8d8:fe:53:72ec::1
Address: 2001:8d8:fe:53:72ec::1#53
Non-authoritative answer:
Id-00.kaid.plesk.com canonical name = ka.plesk.com.
Name: ka.plesk.com
Address: 195.214.233.82
Name: ka.plesk.com
Address: 195.214.233.81
Name: ka.plesk.com
Address: 91.204.25.6
Name: ka.plesk.com
Address: 195.214.233.80
Name: ka.plesk.com
Address: 91.204.25.7
Name: ka.plesk.com
Address: 91.204.25.5
Root@xxxxserver:~#
El número de licencia lo podéis obtener de la página de administración del servidor dedicado de vuestro proveedor.
Comprobamos que el puerto 443 esta abierto y vemos que hay conexiones establecidas, por tanto el fallo debe ser otro:
Root@xxxxserver:~#
netstat -natu | grep 443
Tcp 0 0 82.223.11.99:443 0.0.0.0:* LISTEN
Tcp 0 0 0.0.0.0:8443 0.0.0.0:* LISTEN
Tcp 0 0 10.5.173.236:443 0.0.0.0:* LISTEN
Tcp 0 0 82.223.11.99:443 213.180.203.193:57194 ESTABLISHED
Tcp 0 0 82.223.11.99:443 38.122.40.91:44324 TIME_WAIT
Tcp 0 0 82.223.11.99:443 17.241.227.66:54916 ESTABLISHED
Tcp 0 0 82.223.11.99:443 5.255.231.177:36310 ESTABLISHED
Tcp 0 0 82.223.11.99:443 79.95.87.193:32967 TIME_WAIT
Tcp 0 0 82.223.11.99:443 17.241.75.201:35344 ESTABLISHED
Tcp 0 0 82.223.11.99:443 185.147.102.118:16804 ESTABLISHED
Tcp 0 0 82.223.11.99:443 77.88.47.10:33466 ESTABLISHED
Tcp 0 0 82.223.11.99:443 95.108.213.89:64136 ESTABLISHED
Tcp 0 0 82.223.11.99:443 54.92.171.106:47810 TIME_WAIT
Tcp 0 0 82.223.11.99:443 79.117.246.94:57304 ESTABLISHED
Tcp 0 0 82.223.11.99:443 87.250.224.76:63680 ESTABLISHED
Tcp 0 0 82.223.11.99:443 5.255.231.249:34650 ESTABLISHED
Tcp 0 0 82.223.11.99:443 17.241.75.87:58064 ESTABLISHED
Tcp 0 0 82.223.11.99:443 38.52.155.226:38522 TIME_WAIT
Tcp 0 0 82.223.11.99:443 212.12.124.52:46238 TIME_WAIT
Tcp 0 0 82.223.11.99:443 176.88.175.242:53724 TIME_WAIT
Tcp 0 0 82.223.11.99:443 168.197.107.91:21882 ESTABLISHED
Tcp 0 0 82.223.11.99:443 197.93.98.217:56980 ESTABLISHED
Tcp 0 0 82.223.11.99:443 45.6.183.98:36053 TIME_WAIT
Tcp 0 0 82.223.11.99:443 5.255.231.164:48408 ESTABLISHED
Tcp 0 0 82.223.11.99:443 41.226.234.167:42660 TIME_WAIT
Tcp 0 0 82.223.11.99:443 177.86.37.113:43880 TIME_WAIT
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